Do you have to pay for shipping?
Yes, a minimal shipping rate is charged on the order.
Do we ship at your pin code?
We are hoping we do, for we ship to most of the pin codes within India. If your pin code is not serviceable now, please get in touch with us at durgatea@malpanitea.com. We’ll try our best to ensure your favorite product reaches you!
When will the order reach you?
Typically, it will take 4-5 working days from the date of purchase for the product to reach major cities and 7-8 working days to reach other places.
Can we ship to international locations?
We’re working on it. Meanwhile, write to us at durgatea@malpanitea.com and we’ll do our best to have the product delivered at your doorstep. The delivery charges will be passed on to you as per actuals.
How can you track your order?
If you have an account with us, please go to the ‘Orders’ section for information on shipment status. If you do not have an account with us, please follow the ‘Track Shipment’ link in your invoice or contact us on durgatea@malpanitea.com with order ID and email ID.
How can you reach us?
We’re here to assist you between 10:00 AM and 6:00 PM all days except Sundays and public holidays:
- Call / WhatsApp: +919435053709
- Email: durgatea@malpanitea.com